Modern Slavery Statement

Ethical business commitment and anti-slavery policy statementOur organization is committed to upholding the highest ethical standards and to preventing modern slavery, human trafficking, forced labor, and child labor in every part of our operations. This modern slavery statement sets out the steps we take to identify, prevent, and address risks within our business and supply chain. We recognize that modern slavery can take many forms, including coercion, debt bondage, and exploitation, and we take a zero-tolerance policy toward any practice that undermines human dignity. This statement applies across all business functions and reflects our responsibility to act with integrity, respect, and accountability.

We operate with a clear zero-tolerance approach and expect the same commitment from our employees, suppliers, contractors, and business partners. All relevant personnel are trained to recognize signs of exploitation and to respond appropriately where concerns arise. We maintain internal controls designed to reduce vulnerability, including due diligence checks, onboarding reviews, and risk-based assessments. Our modern slavery policy is supported by management oversight and is reviewed to ensure it remains practical, effective, and aligned with evolving legal and ethical expectations.

Supplier audit process for modern slavery risk managementOur supply chain is a key focus area. We require suppliers to comply with our standards and to demonstrate that they do not engage in modern slavery or any form of labor exploitation. As part of our supplier management process, we conduct supplier audits on a scheduled and risk-based basis. These audits may include document reviews, site inspections, worker interviews, and corrective action follow-up. Where issues are identified, we expect prompt remediation and reserve the right to suspend or terminate the relationship if material concerns are not addressed.

Governance and Risk Management

We assess modern slavery risks across procurement, recruitment, logistics, and outsourced services. Higher-risk areas receive increased scrutiny, including enhanced supplier screening and periodic reassessment. Our governance framework ensures that leadership remains informed of emerging risks and that appropriate controls are implemented. Modern slavery risks are considered alongside other compliance and ethical risks, helping us embed responsible business practices into everyday decision-making. Prevention is treated as an ongoing obligation rather than a one-time activity.

Confidential reporting channels for suspected exploitationReporting channels are an essential part of our approach. We encourage employees and third parties to raise concerns about suspected exploitation, unsafe working conditions, or breaches of our standards without fear of retaliation. Reports are handled confidentially and investigated promptly through established internal procedures. Where appropriate, matters may be escalated for further review, corrective action, or referral to relevant authorities. Our reporting framework supports transparency and reinforces trust in our commitment to combating modern slavery.

Supplier Expectations and Corrective Action

We expect suppliers to maintain accurate labor records, provide fair working conditions, and ensure that wages, hours, and recruitment practices comply with applicable law. Where audits or reviews identify non-compliance, we work with suppliers to develop corrective action plans with clear timelines and measurable outcomes. Persistent failure to improve may result in the end of the commercial relationship. This balanced approach allows us to address concerns robustly while supporting responsible improvement where possible. Our modern slavery statement also emphasizes collaboration as a tool for positive change.

Training and governance to prevent labor exploitationTraining and awareness are important elements of our response. Employees involved in purchasing, supplier management, human resources, and operations receive guidance on identifying red flags and applying our policies consistently. We also communicate our expectations to relevant stakeholders so that awareness extends throughout the organization. By embedding this knowledge, we strengthen our ability to prevent abuse and respond effectively when risk indicators emerge. This supports a culture of accountability and ethical conduct.

We recognize that the effectiveness of any modern slavery policy depends on continuous improvement. Accordingly, this statement and the controls that support it are subject to an annual review. The review considers changes in legislation, industry practice, supply chain risk, internal incidents, and audit outcomes. Findings are used to refine our procedures, strengthen supplier oversight, and improve reporting mechanisms. Annual review ensures our approach remains current, practical, and proportionate to the risks we face.

Annual review and continuous improvement of modern slavery controlsLooking ahead, we remain committed to strengthening our efforts to detect and prevent exploitation wherever it may occur. Our modern slavery statement, supplier audits, reporting channels, and annual review process together form a framework for responsible action and continuous improvement. We believe that ethical business requires vigilance, transparency, and respect for every person involved in our operations and supply chain. This commitment is integral to how we conduct business and to the standards we expect across all relationships.

Hackney Carpet Cleaners

A modern slavery statement outlining zero tolerance, supplier audits, reporting channels, governance, training, and annual review to prevent exploitation.

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What Our Customers Say

Excellent on Google
4.9 (10)

I've been a customer of Hackney Carpet Cleaning Company for some time now. The cleaners are meticulous, punctual, and friendly. Customer service is equally attentive and quick to answer any questions I have.

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C

I made a last-minute online booking and was impressed. The cleaner was early, very polite, and efficient. The place looks spotless. Highly recommend this service.

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B

A very polite cleaner worked around our clients, handled all our requests and left the premises spotless.

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T

Really happy with the entire service. The cleaner arranged a great quote, and the house was left sparkling clean.

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L

Great experience! The cleaner did an outstanding job for a reasonable price.

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K

The phone representative guided me through every step, and the cleaner's work was impeccable. Couldn't be more satisfied.

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C

Impressed by HackneyCarpetCleaners's professionalism. Their cleaners carefully follow instructions, work diligently, and are always punctual.

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A

The cleaner was communicative and thorough, leaving our flat in pristine condition. Carpet Cleaner Hackney gets our full recommendation.

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S

I trust Carpet Cleaning Hackney to deliver top-notch cleaning results every time. Their crew is both effective and courteous.

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J

Very accessible and always provide top-notch service. On-time and carry out services as described. Thanks for your friendliness and help, Hackney Carpet Cleaning.

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